‘It’s very seldom that we come across a product we can’t source’

Alan has spent 44 years working in tool and equipment hire, but his time with Keyline is relatively new. Joining the business last April, he’s made a quick impact – receiving well-deserved recognition at our recent conference.

The secret to his success? He credits his team, building close relationships with customers, and being proactive. For young people hoping for similar career longevity in construction and equipment hire, Alan advises, ‘Be nosey. Be excited and proactive, get your nose in wherever you can.’ He continues, ‘No two days are the same: the next call could change everything.’

Alan argues it’s the people that determine the quality of support – and attributes our excellent HIRE service to Keyline’s investment in our staff, who have collectively built our solid reputation as a trusted nationwide supplier of hire tools and machines. 

According to Alan, our HIRE service offers customers a direct one-to-one conversation about exactly what it is they need, meaning that suppliers know and trust him and his team. ‘One of the main benefits of our HIRE service is that we’re connected to a large number of national suppliers. We have access at competitive rates, all just a phone call away,’ Alan says. For him, an important part of Keyline’s success comes from ‘really having that openness, being a part of something bigger.’ 

Alan’s approach reflects the wider ethos behind Keyline HIRE: practical support, strong supplier relationships, and fast access to the right equipment. So what does that look like in practice?

What can you expect from our HIRE service?

A broad range of machines to service a mix of sectors

Operating across our 5 Keyline branches in Bristol, Cardiff, Edinburgh, Reading and Rotherham and supported by 264 Travis Perkins Hire depots nationwide. We are here to help with finding the equipment you need to deliver on civils, drainage and construction projects. With 70,000-plus tools and machines available to hire, we source equipment for projects large and small. We offer access to petrol, diesel, and battery-powered equipment, from power tools to earth-moving machinery, including up to 3-ton excavators in our own Keyline fleet.

Alongside a huge variety of our own equipment, we also have access to a wealth of heavy plant, welfare accommodation, power generation, powered access and survey equipment from our national preferred suppliers at extremely competitive pricing, meaning we have the ability to source anything, anywhere with a single point of contact for our credit account customers.

Your emergency breakdown response team

However much you prepare, the unexpected can still throw a wrench in your carefully laid plans. If you find yourself without an essential piece of equipment due to unforeseen circumstances, contact us straight away. We’ll respond promptly to your query with a quote; we’ll use our huge network of suppliers across the UK to find what you’ve requested and get the equipment where you need it to be. We know that time is of the essence with construction projects, and we’ll work with you to get your site back up and running as soon as possible. 

A personal relationship tailored to you

We pride ourselves on delivering a direct and reliable one-to-one service. Our expert branch teams are on hand to discuss the specifics of your project and to help guide you through any problems. You’ll get to know and trust our teams, and we’ll work with you to get the job done. As Alan says, we’re always just a phone call away.

Competitive rates

We understand the pressures involved in completing construction projects on time and within budget, so we’ll conduct searches across our extensive supplier network to find you competitive hire rates. In addition to that, we offer a new Pay As You Go system. Signing up to this system is quick and straightforward with minimal waiting around for paperwork to go through, and gives you the flexibility to handle changes to your equipment requirements on a project-by-project basis. 

Get your project moving with Keyline HIRE 

To view our products and suppliers, visit our HIRE page. If you’d like to discuss a particular requirement, find your nearest Keyline branch and get in touch with us.